Orders before 11am (AEDT) may leave our warehouse the same day. See below for standard delivery times.
|Brisbane Metro, Brisbane Regional, Melbourne Metro, Sydney Metro, Canberra Metro, Adelaide Metro||3-5 Working Days|
|Queensland Regional, New South Wales Regional, South Australia Regional, Tasmania (excluding remote locations), Perth Metro, Darwin, Alice Springs||5-8 Working Days|
|Western Australia Regional, Northern Territory Regional, Tasmania Remote||7-18 Working Days|
|New Zealand – all regions||7-14 Working Days|
|Australia||Free Shipping where specified, $5.00 AUD in all other instances.|
|New Zealand||Charged by weight and in $AUD (exchange rate). Available at the checkout stage.|
|Rest of World||We currently do not deliver outside of Australia or New Zealand|
Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties. We sometimes offer FREE delivery on certain items – you will be notified at the checkout of and applicable delivery charges.
Processing your order
All standard orders will be processed and dispatched from our warehouse within 1 to 4 business days. If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
We currently sell and deliver to Australian or New Zealand addresses only.
Problems with your order?
We want you have the best online shopping experience, so if you have any problems with your order, please visit the support page.